Enel
Enel YoUrban
Discover the many features dedicated to Public Administrations available from the Enel YoUrban Portal.
Enel Energia, with its experience, has always been close to the great reality of the Public Administration to help it be increasingly efficient and innovative.
Enel Energia S.p.a. has won the tender Consip EE21 id 2638 for the supply of electricity to Public Administrations. in the following Region: SICILY
The Bodies that have the obligation or the right to join the Consip agreement, can do so by accessing the portal acquistinretepa after registration.
If you are a customer who has joined or intends to join the Consip agreement in the regions provided by Enel Energia, you can find information on the membership methods and the documentation to be produced in our in-depth sections:
Enel Energia provides Public Administrations with digital tools for controlling and managing energy expenditure; through the Enel Energia Reserved Area it is possible to access the Report Billing Management service, an online reporting tool through which it is possible to:
If you haven't already done so, register in the Enel Energia Customer Area using the credentials of the Single Enel Profile, you will be able to access the services in the Enel Energia Reserved Area from the Enel YoUrban Portal where, in addition to viewing information on supplies, you can:
If you need information on supplies active or to be activated in the Consip Agreement with Enel Energia, contact our toll-free number 800178044, active from Monday to Friday from 8:30 to 17:30 excluding holidays, or write to the following e-mail addresses or PEC:
If you need information about your suppliesnot in the Consip agreement or supplies on the safeguard service, contact our toll-free number 800900860 every day, from Monday to Sunday, from 7:00 to 22:00.
If you are not an Enel Energia customer and you need help choosing the best solution for your needs, Enel Energia offers you a network of 130 expert consultants, on all the national territory, ready to identify the most advantageous contract.
Direct Purchase Orders (ODA) must be entered into the PA network purchasing portal using only the attachments relating to the Agreement in question present in the portal itself, without making any changes to the formats before uploading to the portal.
It is necessary to fill in all the mandatory fields and insert the attachments to request:
The activation date will be the first day of the second month following the sending of the ODA, if received by midnight on the 10th of month N (e.g.: for ODAs sent by midnight on January 10th, the first activation date corresponds to 1 March).
Information pursuant to the Law on anti-mafia and traceability of financial flows (Law no. 136 of 13 August 2010 and subsequent amendments) is available on the Enel Energia website page dedicated to the law on traceability.
The contract lasts 12 months, extendable by one month for the cases provided for in the technical specifications.
After 4 working days from the insertion of the order (ODA) on the portal acquistinretepa by the ordering body, Enel Energia will communicate the acceptance of the ODA via a specific communication transmitted through the dedicated Consip portal. In case of refusal, communication will be sent via PEC.
Purchasing the product Electricity certified from renewable sources allows the public administration, within the limits of the licensing scheme, to use the “renewable energy” brand. The Logo will be granted for use by Enel Energia and indicates compliance with Arera resolution 104/11 and subsequent amendments for the guarantee of origin of energy from renewable sources on Italian territory.
The request for use of the logo and the specifications can be submitted to the PEC address assistenzagrandiclienti.enelenergia@pec.enel.it.
Enel Energia, within the Reserved Area, makes the Report Billing Management service available to Public Administrations, an online reporting tool through which it is possible to:
Furthermore, with the same credentials you can also access the Enel Energia Reserved Area from Enel YoUrban, the digital environment of Enel X that allows you to:
With the credentials of the Enel Single Profile it is possible to access both Digital services.