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Power

Enel Move Luce

Choose the power offer with the Enel Move Plus Luce service from Enel Energia included.

Payment: Direct debit from bank account

Bill sending: Online/Paper

Offer available only for takeover request and first activation

Monthly billing

Compatible with ebitts

Power price stable and secured for 2 years

Power price*

0,162 €/kWh

Power marketing and sales fee**

13 €/POD/Mese

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Servizi

Enel Move Plus Luce

Included for 36 months

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IMPORTANT INFORMATION

*The price refers to the power raw material component only (excluding VAT and taxes) and is stable and secured for the first 24 months. This price includes grid losses, which are applied as defined, published and updated by ARERA.

**The price refers to the marketing and sales fee (CCV Power) which, for the first 24 months of supply, will be €156/POD/year (excluding VAT and taxes) to be paid on a monthly basis.

For information on all items of expenditure see the technical and economic conditions of the offer.

Enel Move Luce

Choose the power offer with the Enel Move Plus Luce service from Enel Energia included.

Who is the Enel Move Luce offer for?

You, if you are a new Enel Energia customer in the free market
You, if you have to activate a new supply or supply by takeover
You, who are looking to save with a digital offer

Advantages and features

Energy component price stable and secured for the first 2 years
Enel Move Plus Luce service from Enel Energia free for 36 months
Choice of Bolletta Web online or paper bill
Compatible with the ebitts platform (for more details see the FAQ at the bottom of the page)
Monthly billing
Why does it pay off?
By immediately activating Enel Move Luce you have the energy component price locked in for the first 2 years of supply and the Enel Move Plus Luce Service from Enel Energia free of charge for 36 months.
Clear contract

We may inform you in writing of the new economic conditions that will apply to you with at least three months' notice. If you do not wish to accept these new economic conditions, you may withdraw from the contract by using a new supplier. The economic conditions of the offer are valid for memberships until 16/12/2025.


Offer code:
000142ESFML01XXResECAn0000105786

Contractual documents
Enel Move Plus Luce Service from Enel Energia for free!
With Enel Move Luce, you can live your home without worries and get the Enel Move Plus Luce service from Enel Energia free for 36 months. The service includes two free repairs related to your gas system every year, plus free insurance cover to protect against accidents during the move in the 3 months following the activation of the supply contract and damage to property in your new home caused by fire, explosion and burst pipes in the 12 months following activation of the contract. With the Enel Move Plus Luce service from Enel Energia, you will have access to a network of specialist service engineers for home repairs at subsidised rates. Take advantage now!

Services

Details

When is it possible to join the offer?

You can join Enel Move Luce if you need to activate a new meter (first activation), reactivate a deactivated meter (take-over) or carry out a switchover.

How do I activate the Enel Move Plus Luce service from Enel Energia?

The service is activated by the first day of the second month following activation of the supply and will be free of charge for the entire duration of the contract. In the event of withdrawal, termination of supply or product change (recontractualisation), the Enel Move Plus Luce service provided by Enel Energia will automatically cease.

How to switch from another supplier

If you are switching from another supplier, the process to join Enel Move Luce is very simple. Here’s what you need to know:

  • there are no activation costs for the offer;

  • no work is required on your systems or meter;

  • the switch will take place no later than the first day of the third month following the conclusion of the contract.

To request Enel Move Luce, you only need:

  • a bill;

  • your tax code.

Bolletta Web or paper bill?

You decide how to receive your bill. You have two options: online bill or paper bill.

 

With Bolletta Web, you receive your bills in digital format directly in your email inbox. This way, you contribute to the environment by reducing paper usage.

 

For the methods of issuing the invoice valid for tax purposes, the frequency of issuing the summary bill, and the related delivery methods, please refer to Article 9 of the CGF.

How do you want to pay your bill?

You can choose how you pay your bill and change payment method whenever you want.
You can pay via:

Direct Debit
Direct Debit is the fastest way to keep track of your payments.

You receive your bill 15 days before the due date, giving you time to make sure that the amount is correct. Payment is automatically taken on the due date.

The real advantage is that you do not pay a security deposit. What is more, your previous supplier will refund your old security deposit if you paid it.

You avoid queues at counters and do not have to remember deadlines.



pagoPA Payment Notice (see pagoPA website for the list of payment channels)

  • online with the IO app or via the website/app of your bank or other pagoPA-enabled channels;

  • locally at one of the physical channels reporting to Enel Energia (Enel Enabled Space);

  • locally at banks, ATMs, post offices, supermarkets and all authorised physical points.

Web and App

From the Enel Energia portal, registering in the Customer Area, using pagoPA, your credit card, BancomatPay, PayPal, MyBank, or from the Enel Energia APP using pagoPA, your credit card, or your PayPal account.

We confirm that when you use one of these channels you will not have to send a receipt! We will automatically register your payment.

For more details, please see the dedicated section of our site on payment methods.

What does my energy bill consist of?

The price indicated above and referring to the energy component represents about 42% of the total energy expenditure (excluding VAT and taxes) of a typical domestic resident customer with:

  • 3 kW installed power

  • annual consumption of 2000 kWh

For more details see the percentage costs in your bill.

 

The customer is required to pay a marketing and sales fee (CCV power) of €144/POD/year, excluding VAT and taxes, to be paid on a monthly basis.

The remaining cost components, dispatching fee, the fee to cover the net capacity supply charge, an imbalance component equal to 2% of the Single National Price (PUN), dispatching component (DISP BT), costs for the transport service and meter management, system charges and grid losses are applied as defined, published and periodically updated by ARERA and as indicated in the Technical and Economic Conditions of the offer (CTE). At the end of the validity period of the aforementioned fees, Enel Energia may communicate the new values of the fees. This communication will be sent in the manner and time schedule provided for in Art. 7.2. of the GTC.

Text services

Many of the services available can be activated by text, which we can use to inform you:

  • when your bill was issued;
  • when payment is about to be due;
  • if the previous bill was correctly paid;
  • when you can send us your meter reading.

Texts are received free of charge.

You can also send your meter reading and requests for:

  • updates on the processing status of your contract;
  • receipt of bills by email;
  • changes to your personal data (email address, telephone, address...);
  • Where to find your nearest Spazio Enel point.

The cost for sending texts will depend on your phone tariff plan.

How is the security deposit calculated?

The security deposit, which will be refunded in your final adjustment bill, is calculated based on the capacity of your meter. Specifically, a unit amount of €5.16/kW will be applied.

If you want more information, check the PDF on the amounts charged as a security deposit.

If you terminate the contract, the deposit refund will include the legal interest rate.

How does withdrawal from Enel Energia work?

You may withdraw from your contract with Enel Energia at any time via your supplier when concluding a new contract.
In addition, you may cancel the supply activation request by registered mail, free of charge, within fourteen days of the conclusion of the contract. For more information please see the "General Terms and Conditions of Supply".

What is the cooling-off period and how does it work?

You can exercise your right to change your mind, prior to contract activation without giving reasons and without any additional charges, up to fourteen days after conclusion of the contract. This period is extended to thirty days for contracts concluded through agents or agencies.

To request the application of the right to change your mind, send the relevant form, which you will find attached to the contract, to one of our contact channels. For energy and/or gas supply only, you can do this through a simple recorded telephone call to our toll-free number 800 900 860.

 

If, when signing the contract, you choose early activation of the supply, the activation time may be reduced and it will no longer be possible to exercise the right to change your mind once the relevant supply has commenced or once the new conditions of the new contract have been applied (in the case of a product change with Enel Energia).


Important: In the event of a product change, the right to change your mind can only be applied in writing.

What is ebitts?

ebitts is an innovative digital platform created by Enel that combines renewable energy and Blockchain technology. On ebitts you can buy the Token Box, offered on the market by Conio. This product allows anyone who wants to install a renewable system, but cannot do so, to access the self-production of renewable energy. By purchasing the Token Box, users can take advantage of the energy production from renewable systems located in Italy, obtaining the potential benefits directly in their bill.

When is it possible to join the offer?

You can join Enel Move Luce if you need to activate a new meter (first activation), reactivate a deactivated meter (take-over) or carry out a switchover.

How do I activate the Enel Move Plus Luce service from Enel Energia?

The service is activated by the first day of the second month following activation of the supply and will be free of charge for the entire duration of the contract. In the event of withdrawal, termination of supply or product change (recontractualisation), the Enel Move Plus Luce service provided by Enel Energia will automatically cease.

How to switch from another supplier

If you are switching from another supplier, the process to join Enel Move Luce is very simple. Here’s what you need to know:

  • there are no activation costs for the offer;

  • no work is required on your systems or meter;

  • the switch will take place no later than the first day of the third month following the conclusion of the contract.

To request Enel Move Luce, you only need:

  • a bill;

  • your tax code.

Bolletta Web or paper bill?

You decide how to receive your bill. You have two options: online bill or paper bill.

 

With Bolletta Web, you receive your bills in digital format directly in your email inbox. This way, you contribute to the environment by reducing paper usage.

 

For the methods of issuing the invoice valid for tax purposes, the frequency of issuing the summary bill, and the related delivery methods, please refer to Article 9 of the CGF.

How do you want to pay your bill?

You can choose how you pay your bill and change payment method whenever you want.
You can pay via:

Direct Debit
Direct Debit is the fastest way to keep track of your payments.

You receive your bill 15 days before the due date, giving you time to make sure that the amount is correct. Payment is automatically taken on the due date.

The real advantage is that you do not pay a security deposit. What is more, your previous supplier will refund your old security deposit if you paid it.

You avoid queues at counters and do not have to remember deadlines.



pagoPA Payment Notice (see pagoPA website for the list of payment channels)

  • online with the IO app or via the website/app of your bank or other pagoPA-enabled channels;

  • locally at one of the physical channels reporting to Enel Energia (Enel Enabled Space);

  • locally at banks, ATMs, post offices, supermarkets and all authorised physical points.

Web and App

From the Enel Energia portal, registering in the Customer Area, using pagoPA, your credit card, BancomatPay, PayPal, MyBank, or from the Enel Energia APP using pagoPA, your credit card, or your PayPal account.

We confirm that when you use one of these channels you will not have to send a receipt! We will automatically register your payment.

For more details, please see the dedicated section of our site on payment methods.

What does my energy bill consist of?

The price indicated above and referring to the energy component represents about 42% of the total energy expenditure (excluding VAT and taxes) of a typical domestic resident customer with:

  • 3 kW installed power

  • annual consumption of 2000 kWh

For more details see the percentage costs in your bill.

 

The customer is required to pay a marketing and sales fee (CCV power) of €144/POD/year, excluding VAT and taxes, to be paid on a monthly basis.

The remaining cost components, dispatching fee, the fee to cover the net capacity supply charge, an imbalance component equal to 2% of the Single National Price (PUN), dispatching component (DISP BT), costs for the transport service and meter management, system charges and grid losses are applied as defined, published and periodically updated by ARERA and as indicated in the Technical and Economic Conditions of the offer (CTE). At the end of the validity period of the aforementioned fees, Enel Energia may communicate the new values of the fees. This communication will be sent in the manner and time schedule provided for in Art. 7.2. of the GTC.

 

Text services

Many of the services available can be activated by text, which we can use to inform you:

  • when your bill was issued;
  • when payment is about to be due;
  • if the previous bill was correctly paid;
  • when you can send us your meter reading.

Texts are received free of charge.

You can also send your meter reading and requests for:

  • updates on the processing status of your contract;
  • receipt of bills by email;
  • changes to your personal data (email address, telephone, address...);
  • Where to find your nearest Spazio Enel point.

The cost for sending texts will depend on your phone tariff plan.

How is the security deposit calculated?

The security deposit, which will be refunded in your final adjustment bill, is calculated based on the capacity of your meter. Specifically, a unit amount of €5.16/kW will be applied.

If you want more information, check the PDF on the amounts charged as a security deposit.

If you terminate the contract, the deposit refund will include the legal interest rate.

 

How does withdrawal from Enel Energia work?

You may withdraw from your contract with Enel Energia at any time via your supplier when concluding a new contract.
In addition, you may cancel the supply activation request by registered mail, free of charge, within fourteen days of the conclusion of the contract. For more information please see the "General Terms and Conditions of Supply".

What is the cooling-off period and how does it work?

You can exercise your right to change your mind, prior to contract activation without giving reasons and without any additional charges, up to fourteen days after conclusion of the contract. This period is extended to thirty days for contracts concluded through agents or agencies.

To request the application of the right to change your mind, send the relevant form, which you will find attached to the contract, to one of our contact channels. For energy and/or gas supply only, you can do this through a simple recorded telephone call to our toll-free number 800 900 860.

 

If, when signing the contract, you choose early activation of the supply, the activation time may be reduced and it will no longer be possible to exercise the right to change your mind once the relevant supply has commenced or once the new conditions of the new contract have been applied (in the case of a product change with Enel Energia).


Important: In the event of a product change, the right to change your mind can only be applied in writing.

What is ebitts?

ebitts is an innovative digital platform created by Enel that combines renewable energy and Blockchain technology. On ebitts you can buy the Token Box, offered on the market by Conio. This product allows anyone who wants to install a renewable system, but cannot do so, to access the self-production of renewable energy. By purchasing the Token Box, users can take advantage of the energy production from renewable systems located in Italy, obtaining the potential benefits directly in their bill.

Documents

Policy Conditions

Multi-risk Group Policy Conditions

PDF 799.4 KB Download
Contract Documents

Mix of primary energy sources used for power generation

PDF 47.2 KB Download
Summary Info Sheet

PDF 313.5 KB Download
Technical and Economic Conditions

PDF 3416.5 KB Download
General Documents

Guide to completing the form of legal possession/ownership of the property

PDF 445 KB Download
Certification of residence

PDF 172.6 KB Download
General Terms and Conditions

PDF 478.5 KB Download
Application form

PDF 3211.8 KB Download
Declaration of Land Register Data

PDF 254.1 KB Download
Privacy policy

PDF 332.1 KB Download
Right to Change Your Mind Form

PDF 129.6 KB Download
Direct Debit Form

PDF 177.4 KB Download