Dedicated to those who own an electric car
Power

Enel Splitcharge Luce

Choose the innovative, simple and convenient power offer that separates consumption, distinguishing your electric car home charging from household consumption.

For you who own an electric car with a Waybox connected to the internet.

A single, clear and simple bill with a dedicated view of the cost item for electric car charging.

30% discount on the energy component for car charging, without time-slot limitations.

Compatible with ebitts

Stable and secure price for 2 years

Energy component price for household power consumption*

0,162 €/kWh

30% discount

Energy component price for domestic electric car charging*

0,113 €/kWh

0,162 €/kWh

Power marketing and sales fee***

14 €/POD/Mese

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IMPORTANT INFORMATION

Offer valid for those who have purchased the Waybox 3.0 or 4.0 by Enel X Way Italia.

*The price refers exclusively to the energy component (VAT and taxes excluded) and is stable for the first 24 months. This price includes network losses, which are applied as defined, published, and updated by ARERA.

**The price refers to the marketing and sales fee (CCV Luce), which, for the first 24 months of supply, will amount to €168/POD/year (VAT and taxes excluded), to be charged on a monthly basis.

Other cost components, all information on bonuses and any limitations as per the Technical and Economic Conditions (CTE).

Offer valid for those who have purchased the Waybox 3.0 or 4.0 by Enel X Way Italia and have registered the device on the Enel On Your Way app.

Offer valid until 28/01/2026.

Discont of

30 %

for 2 years

Enel Splitcharge Luce

Who is the Enel Splitcharge Luce offer for?

For you who own an electric car and want to charge it at home with your Enel Waybox connected to the internet.
For you who want a power tariff with a competitive price that adapts to your home charging needs, without time-slot limitations.
For you who want to keep your energy consumption under control and know exactly how much you spend and consume for your electric car home charging.

Advantages and features

Energy component price for home car charging with Enel Waybox, discounted by 30% and stable for 2 years.
Clearly separate on your bill how much you pay and consume for charging your electric car and for household use.
Discount on the energy component always valid, day and night, with complete freedom to charge whenever you want, without specific time-slot limitations.
Compatible with ebitts (for more details, please refer to the FAQs at the bottom of the page)
Why does it pay off?

Enel Splitcharge Luce is the innovative, simple and convenient offer that separates consumption for your electric car home charging from your household energy costs.

In addition, it gives you a 30% discounted and stable energy component price for 2 years on Waybox related consumption, with no charging constraints tied to specific time slots. Other cost components apply as defined in the Technical and Economic Conditions (CTE).

Requirements to activate Splitcharge
At the moment, the offer can be activated if you own a Waybox 3.0 or 4.0 by Enel X Way Italia, connected and registered on the Enel On Your Way app and associated with the same domestic-use meter for which you are requesting subscription to Enel Splitcharge Luce. In addition, the Tax Code used to register on the Enel On Your Way app, on which your Waybox is configured, must match the Tax Code associated with that meter.
Clear contract

Enel Energia may, with at least 3 months’ notice, inform you in writing of the new economic conditions that will be applied after the first 2 years of a stable and secure price. If the customer does not wish to accept the new economic conditions, they may terminate the contract by choosing a new supplier. Valid offer until 28/01/2026.


Offer code:
000142ENFML01XXResECAn0000107942

Contract Documents

Are you a wallbox manufacturer?

On 10.7.2025, Enel Energia launched, on a pilot basis, the Enel Splitcharge Luce offer, which makes it possible to separately determine consumption associated with electric vehicle charging. If you are a manufacturer or supplier of charging infrastructures and are interested in making them compatible with the Enel Splitcharge Luce offer, click “discover more” for further information.

Discover more

Details

What requirements are needed to activate Splitcharge?

At the moment, the offer can be activated if you own a Waybox 3.0 or 4.0 by Enel X Way Italia, connected and registered on the Enel On Your Way app and associated with the same domestic-use meter for which you are requesting subscription to Enel Splitcharge Luce. In addition, the Tax Code used to register on the Enel On Your Way app, on which your Waybox is configured, must match the Tax Code associated with that meter.

I don’t have an Enel Waybox but a wallbox from another provider. Can I activate Splitcharge?

At present, during this pilot phase, the Splitcharge service can be activated only with Enel Waybox. However, Enel has opened the opportunity to other manufacturers or suppliers of charging infrastructures interested in making their devices compatible with the Enel Splitcharge Luce offer, allowing them to integrate with Enel’s software systems by writing to splitcharge@enel.com, as indicated at this link.

Can Splitcharge be activated if I charge my electric car without a domestic charging infrastructure?

No, to activate Splitcharge you must charge your electric car using an Enel Waybox 3.0 or 4.0, connected and registered on the Enel On Your Way app. Only in this way can Enel view the specific consumption related to your electric car home charging, separate it from your total household consumption, and apply the energy component discount provided for home charging consumption under the offer you have subscribed to.

How can I associate the Enel Splitcharge Luce offer with the Waybox I use to charge my electric car?

To activate Enel Splitcharge Luce and correctly associate it with the Enel X Way Waybox, the Tax Code used to register on the Enel On Your Way app, on which the Enel X Way Waybox is configured, must be the same Tax Code associated with the POD of the electricity supply. If you are the supply holder, make sure you have registered on the Enel On Your Way app using your own details and that the Waybox you use for your electric car home charging is correctly associated with that account.

What happens if my Waybox connection drops?

The Splitcharge service can operate as long as Enel’s management systems are able to view the kWh related to your electric car home charging carried out via the Waybox. In the event of temporary disconnections of the electric charging station lasting less than 24 hours, data relating to the electric vehicle charging activity will still be collected and correctly billed in accordance with the economic conditions provided for by the Enel Splitcharge service. If, however, the disconnection lasts for a longer period, please contact Enel X Srl Customer Service at the free number 140 in order to obtain technical support and proceed with restoring the Waybox connectivity. In any case, if the failure to restore the connection is caused by events not attributable to Enel but to third parties, and for which it is not possible to provide the support service and/or recover consumption data, this may result in the temporary suspension of the application of the discount on the energy component price relating to home charging consumption, without prejudice to any subsequent adjustment in the first available bill in favour of the customer as soon as the Waybox measurement data become available. Please note that if your wallbox connection drops, you can request to receive a notification in the Enel On Your Way Way app by clicking on “Account”/“Settings”/“Notification settings” and selecting “Home charging station”.

What is the Waybox home charging station used for and how does it work?

The Waybox is an essential device for charging your electric car, designed to provide a safe and efficient home charging point, ensuring faster charging times compared to a standard household socket. Once installed, you can manage charging through the Enel On Your Way app: after registration, you can connect directly to your Waybox in just a few simple steps. The app allows you to manage, monitor and schedule home charging, as well as control energy consumption. To start charging with your Waybox, you can choose between two modes: Connect & Charge (Free charging) and Unlock To Charge (Authorized charging). You can change the mode by accessing Configuration in the Settings menu. To benefit from the discount reserved for Splitcharge customers, your Waybox must be connected during the charging of your car. For further details, please refer to the Waybox user manual available on the website: https://support-emobility.enelx.com/support-hub/it

How do I add my Waybox to the Enel On Your Way app and why should I connect it?

Your Waybox can be connected to the Enel X Way smart charging platform via Wi-Fi connectivity (or cellular connectivity if you have a cellular version Waybox). Using the Enel On Your Way app, the connection allows you to remotely control and monitor your Waybox and to send to Enel’s systems the consumption data specifically related to charging your electric car, so that Enel can apply the Energy component discount provided by the Enel Splitcharge Luce offer to those consumptions. After downloading the app and creating your personal account, you can connect your Waybox as follows: open the app and, at the bottom of the main page, select “Waybox” and click “Add a box”. Scan or manually enter the Waybox serial number and click “Continue”. The app will attempt to connect to your Waybox’s Bluetooth network and will then notify you once the connection is established; at this point, you will be shown the Wi-Fi networks available to connect the Waybox to. For further details, please refer to the Waybox user manual available on the website: https://support-emobility.enelx.com/support-hub/it

Are there any time-slot constraints for charging my electric car and benefiting from the discount on the energy component price for consumption attributable to the Waybox?

No, to benefit from the discount provided by the Splitcharge offer you have subscribed to, you simply need to charge your electric car at any time of the day using a connected Enel Waybox 3.0 or 4.0, or another connected home charging station compatible with the Enel Group’s software systems.

If I have a garage with a separate meter from the one at home, can I activate Splitcharge?

No, Splitcharge can be activated only on a domestic-use meter. If you are looking for an offer dedicated to charging your car in a garage, please contact us at the free number 140, visit our website at https://www.enel.it/en-us/offerte-luce, or go to the Spazio Enel closest to you at https://www.enel.it/en-us/spazio-enel.

What type of meter is required to activate Splitcharge?

Any domestic-use meter. It does not need to be 2G.

Can I activate the Enel Splitcharge Luce offer without a Waybox?

The offer has been designed to provide an economic benefit to owners of charging infrastructures. Although it can be activated on any domestic-use meter, in order to benefit from the discount on the energy component for consumption related to car charging, activation is currently recommended only in cases where a Waybox is connected to that meter (whose characteristics are described in the previous FAQs). If you are interested in purchasing an Enel Waybox, please contact us at the free number 140, leave your contact details at https://www.enel.it/it-it/lead-mobility-waybox, or visit the Spazio Enel closest to you at https://www.enel.it/en-us/spazio-enel.

After activating Splitcharge, where will I see the consumption and costs related to the consumption share for my electric car home charging?

You will see on your bill the consumption in kWh related to your electric car home charging, clearly separated from the total kWh of household consumption. Likewise, you will see the energy component cost for home charging consumption itemized and separated from the total cost.

If I have more than one electric car, how will I see the consumption and costs for the consumption share?

If you charge your electric cars using the same Waybox wallbox, or if you use two separate wallboxes that are both connected to the same meter on which you have activated Splitcharge, you will see on your bill the total consumption and the costs related to the consumption shares for both cars.

What happens in the event of a malfunction of my wallbox?

Splitcharge can operate as long as Enel’s management systems are able to view the kWh related to your electric car home charging carried out via a wallbox. In the event of a wallbox malfunction, the offer you have subscribed to will remain active for the kWh of electricity consumption for the rest of your home and will also apply to consumption for charging your electric car (the discount provided by the offer will therefore not be applicable). As soon as the wallbox is operational again, Splitcharge will be reactivated and you will be able to benefit from the discount reserved for the kWh consumed through its use.

How to switch from another supplier

If you are switching from another supplier, the process to join Enel Splitcharge Luce is very simple. Here’s what you need to know:

  • there are no activation costs for the offer;

  • no work is required on your systems or meter;

  • the switch will take effect in approximately 2–3 months, the time required to carry out the checks provided by the applicable regulations.

To request Enel Splitcharge Luce, you only need:

  • a bill;

  • your tax code;

  • IBAN, if you want the bill to be debited to your current account.

 

Bolletta Web or paper bill?

You decide how to receive your bill. You have two options: online bill or paper bill. With Bolletta Web, you receive your bills in digital format directly in your email inbox. This way, you contribute to the environment by reducing paper usage. For the methods of issuing the invoice valid for tax purposes, the frequency of issuing the summary bill, and the related delivery methods, please refer to Article 14 of the CGF.

How do you want to pay your bill?

You can choose how you pay your bill and change payment method whenever you want.
You can pay via:

Direct Debit
Direct Debit is the fastest way to keep track of your payments.

You receive your bill 15 days before the due date, giving you time to make sure that the amount is correct. Payment is automatically taken on the due date.

The real advantage is that you do not pay a security deposit. What is more, your previous supplier will refund your old security deposit if you paid it.

You avoid queues at counters and do not have to remember deadlines.



pagoPA Payment Notice (see pagoPA website for the list of payment channels)

  • online with the IO app or via the website/app of your bank or other pagoPA-enabled channels;

  • locally at one of the physical channels reporting to Enel Energia (Enel Enabled Space);

  • locally at banks, ATMs, post offices, supermarkets and all authorised physical points.

Web and App

From the Enel Energia portal, registering in the Customer Area, using pagoPA, your credit card, BancomatPay, PayPal, MyBank, or from the Enel Energia APP using pagoPA, your credit card, or your PayPal account.

We confirm that when you use one of these channels you will not have to send a receipt! We will automatically register your payment.

For more details, please see the dedicated section of our site on payment methods.

How is the security deposit calculated?

The security deposit, which will be refunded in your final adjustment bill, is calculated based on the capacity of your meter. Specifically, a unit amount of €5.16/kW will be applied. If you want more information, check the PDF on the amounts charged as a security deposit. If you terminate the contract, the deposit refund will include the legal interest rate.

How does withdrawal from Enel Energia work?

You may withdraw from your contract with Enel Energia at any time via your supplier when concluding a new contract. In addition, you may cancel the supply activation request by registered mail, free of charge, within fourteen days of the conclusion of the contract. For more information please see the "General Terms and Conditions of Supply".

What is the cooling-off period and how does it work?

You can exercise your right to change your mind, prior to contract activation without giving reasons and without any additional charges, up to fourteen days after conclusion of the contract. This period is extended to thirty days for contracts concluded through agents or agencies. To request the application of the right to change your mind, send the relevant form, which you will find attached to the contract, to one of our contact channels. For energy and/or gas supply only, you can do this through a simple recorded telephone call to our toll-free number 140. If, during the contract subscription phase, early activation of the supply is chosen, activation times may be reduced and it will no longer be possible to exercise the right of withdrawal once the relevant supply has been started or once the new conditions provided for by the new contract have come into effect (in the case of a product change with Enel Energia).

Attention: in the event of a product change, the right of withdrawal may be exercised only in writing.

What is ebitts?

ebitts is an innovative digital platform created by Enel that combines renewable energy and Blockchain technology. On ebitts you can buy the Token Box, offered on the market by Conio. This product allows anyone who wants to install a renewable system, but cannot do so, to access the self-production of renewable energy. By purchasing the Token Box, users can take advantage of the energy production from renewable systems located in Italy, obtaining the potential benefits directly in their bill.

Documents

Contract Documents

Mix of primary energy sources used for power generation

PDF 47.2 KB Download
Technical and Economic Conditions

PDF 92.3 KB Download
Summary Info Sheet

PDF 315.4 KB Download
General Documents

Guide to completing the form of legal possession/ownership of the property

PDF 445 KB Download
Certification of residence

PDF 172.6 KB Download
General Terms and Conditions

PDF 493.3 KB Download
Application form

PDF 3211.8 KB Download
Declaration of Land Register Data

PDF 254.1 KB Download
Privacy policy

PDF 332.1 KB Download
Right to Change Your Mind Form

PDF 129.6 KB Download
Direct Debit Form

PDF 177.4 KB Download