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Variable price offer
Power

Enel Flex Box

The flexible offer dedicated to cellars, garages and small apartment buildings

Energy component: PUN Index GME + ɑ

Payment: Direct Debit / Payment Advice

Included services: Bolletta Web

Contribution to consumption locked for 12 months

Consumption contribution (ɑ)*

0,041 €/kWh

Power marketing and sales fee**

5 €/POD/Mese

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Energy component consisting of: PUN Index GME (wholesale price of the energy component) differentiated by time bands (F1,F2,F3) excluding VAT and taxes + consumption charge (α) excluding VAT and taxes.

PUN Index GME time bands:

F1: 8 a.m. to 7 p.m. Monday to Friday, excluding national holidays

F2: 8 a.m. to 7 p.m. and 7 p.m. to 11 p.m. Monday to Friday, Saturday 7 a.m. to 11 p.m., excluding national holidays

F3: 11 p.m. to 7 a.m. Monday to Saturday, Sundays and national holidays

 

For more information, see the PUN Index GME page.

*Consumption charge (α) including grid losses, excluding VAT and taxes fixed for the first 12 months of supply to be added to the wholesale price of the energy component (PUN Index GME). The PUN Index GME, excluding VAT and taxes, will be increased by grid losses. Network losses are applied as defined, published and updated by ARERA.

**The price refers to the marketing and sales fee (CCV Power) which, for the first 12 months of supply, will be €60/POD/year (excluding VAT and taxes) to be paid on a monthly basis. 

For information on all items of expenditure see the technical and economic conditions of the offer.

Advantageous CCV price

Enel Flex Box

The flexible offer dedicated to cellars, garages and small apartment buildings

Who is the Enel Flex Box offer for?

You, if you want a dedicated offer for the outbuildings of your home – garage, attic, or cellar – with a meter different from the one at your house
You, if you are looking for a flexible offer for your condominium
You, if you are switching from another supplier

Advantages and features

The most convenient retail sales price (CCV Luce) among those offered by Enel Energia
Offer with tri-hourly PUN Index GME that allows you to spend less at night and on holidays
Bolletta Web included
Energy component at wholesale price (PUN Index GME) differentiated by time slots plus a small consumption contribution
Why does it pay off?
With Enel Flex Box you get the most convenient retail sales fee (CCV Luce) among Enel Energia’s offers and pay the energy component at the wholesale price (PUN Index GME) differentiated by time slots, applied as a monthly average and defined monthly, with the addition of a small fixed consumption contribution (α) for the first 12 months from the supply activation date. You can check the Single National Price (PUN Index GME) on the website of the Energy Markets Operator.
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Three-time band offer
Enel Flex Box is the solution for customers with power up to 25 kW that allows you to save at night and on holidays thanks to the energy component price differentiated into three time slots:
F1: Monday to Friday from 8 AM to 7 PM;
F2: Monday to Friday from 7 AM to 8 AM and from 7 PM to 11 PM, Saturday from 7 AM to 11 PM;
F3: Monday to Saturday from 11 PM to 7 AM, Sunday and holidays.
Clear contract

We may inform you in writing of the new economic conditions that will apply to you with at least three months' notice. If you do not wish to accept these new economic conditions, you may withdraw from the contract by using a new supplier. The economic conditions of the offer are valid for memberships until 28/01/2026.


Offer code:
000142ESVFL01XXBusECAn0000104630

Contractual documents

Services

Details

What is PUN?

The PUN or Single National Price is the reference price of energy as quoted on the Italian electricity exchange. As of 1 January 2025, the PUN was replaced by the PUN Index GME , which is the weighted average of electricity prices in the different areas of Italy, taking into account the quantity of energy sold and the time of use.

For more information, see the PUN page.

When is it possible to join the offer?

You can join the Enel Flex Box if you want to switch to Enel Energia from another energy supplier.

How is Enel Flex Box activated?

Activating Enel Flex Box is very simple:

  • no intervention is planned on either the installations or the meter;
  • activation is free of charge.

Enel Flex Box is available to:

  • non-Domestic End Customers with a low voltage (LV) energy supply, with contractual power not exceeding 25 kW.

To request the Enel Flex Box, simply have the following information at hand:

  • your VAT number or tax code;
  • the POD code of your meter;
  • IBAN code, in the case of debiting a current account;
  • the email address where you prefer to receive your bill.
How does the Bolletta Web service work and how do I pay?

You decide how to receive your bill. You have two options: online bill or paper bill.

 

With Bolletta Web, you receive your bills in digital format directly in your email inbox. This way, you contribute to the environment by reducing paper usage.

 

For the methods of issuing the invoice valid for tax purposes, the frequency of issuing the summary bill, and the related delivery methods, please refer to Article 9 of the CGF.

How do you want to pay your bill?

You can choose how you pay your bill and change payment method whenever you want.
You can pay via:

Direct Debit
Direct Debit is the fastest way to keep track of your payments.

You receive your bill 15 days before the due date, giving you time to make sure that the amount is correct. Payment is automatically taken on the due date.

The real advantage is that you do not pay a security deposit. What is more, your previous supplier will refund your old security deposit if you paid it.

You avoid queues at counters and do not have to remember deadlines.



pagoPA Payment Notice (see pagoPA website for the list of payment channels)

  • online with the IO app or via the website/app of your bank or other pagoPA-enabled channels;

  • locally at one of the physical channels reporting to Enel Energia (Enel Enabled Space);

  • locally at banks, ATMs, post offices, supermarkets and all authorised physical points.

Web and App

From the Enel Energia portal, registering in the Customer Area, using pagoPA, your credit card, BancomatPay, PayPal, MyBank, or from the Enel Energia APP using pagoPA, your credit card, or your PayPal account.

We confirm that when you use one of these channels you will not have to send a receipt! We will automatically register your payment.

For more details, please see the dedicated section of our site on payment methods.

Why is it worth paying by Direct Debit?

With Direct Debit on your bank account, you run no risk of delay or loss: a quick and easy way to pay your bill. The bill arrives 15 days before the due date: the debit date corresponds to the due date of the bill.

What does the energy bill consist of?

The offer includes a price consisting of 

  • The energy component (PUN Index GME + α) where :

    • PUN Index GME is equal to the Single National Price differentiated by the time bands, indicated below, defined on a monthly basis, which corresponds to the monthly arithmetic average values of the PUN Index GME, expressed in Euro/kWh, as determined by the Gestore dei Mercati Energetici (GME) and published on the GME website, and which will be increased by the grid losses applied as defined, published and updated by ARERA.

      The price of the energy component is differentiated for the following bands:

      F1 band: 8 a.m. to 7 p.m. Monday to Friday, excluding public holidays
      Band F2: 7 a.m. to 8 a.m. and 7 p.m. to 11 p.m. Monday to Friday, 7 a.m. to 11 p.m. Saturdays, excluding national holidays
      Band F3: 11 p.m. to 7 a.m. Monday to Saturday, Sundays and public holidays

      Please refer to the Technical and Economic Conditions for more information on how to process measurements from sampling points.

    • consumption fee (α), excluding VAT and taxes and including grid losses, locked in for the first 12 months, which will be added to the price of the energy component (equal to the GME PUN Index) as described above and which is representative of the costs of raw material expenditure not covered by the GME PUN Index. Network losses will be applied as defined, published and updated by ARERA;

  • a marketing and sales fee (also called CCV Power) of €60 /POD/year, excluding VAT and taxes, to be paid on a monthly basis. This fee is fixed for 12 months from the date of activation of the supply (referred to in Art. 2 of the General Conditions of Supply, hereinafter GTC).

 

The price of the energy component (PUN Index GME + α), excluding VAT and taxes, represents about 54% of the total energy expenditure (excluding VAT and taxes) of a non-domestic customer with an annual consumption of 10000 kWh and an installed power of 10 kW.

The remaining cost components (dispatching fee, fee to cover the net capacity supply charge, an imbalance component equal to 1% of the Single National Price (PUN Index GME), costs for the transport service and meter management, system charges) are applied as defined, published and periodically updated by ARERA and as indicated in the Technical and Economic Conditions of the offer (CTE) and in the General Conditions of Supply (GTC). At the end of the validity period of the aforementioned fees, Enel Energia may communicate the new values of the fees. This communication will be sent in the manner and time schedule provided for in Art. 3.2. of the GTC.

 

For more details see the percentage costs in your bill.

How is the security deposit calculated?

The security deposit, which will be refunded to you in the last balance bill, is calculated on the basis of the power of your meter. In particular, a unit amount equal to:

  • €7.75/kW for installed power less than or equal to 15kW

  •  €10.33/kW for installed power exceeding 15kW.

If you want more information see the PDF on the amounts charged as security deposit.

How does withdrawal from Enel Energia work?

You may withdraw from your contract with Enel Energia at any time via your supplier when concluding a new contract.
In addition, you may cancel the supply activation request by registered mail, free of charge, within fourteen days of the conclusion of the contract. For more information please see the "General Terms and Conditions of Supply".

What is the cooling-off period and how does it work?

You can exercise your right to change your mind, prior to contract activation without giving reasons and without any additional charges, up to fourteen days after conclusion of the contract. This period is extended to thirty days for contracts concluded through agents or agencies.

To request the application of the right to change your mind, send the relevant form, which you will find attached to the contract, to one of our contact channels. For energy and/or gas supply only, you can do this through a simple recorded telephone call to our toll-free number 800 900 860.

 

If, when signing the contract, you choose early activation of the supply, the activation time may be reduced and it will no longer be possible to exercise the right to change your mind once the relevant supply has commenced or once the new conditions of the new contract have been applied (in the case of a product change with Enel Energia).


Important: In the event of a product change, the right to change your mind can only be applied in writing.

What is PUN?

The PUN or Single National Price is the reference price of energy as quoted on the Italian electricity exchange. As of 1 January 2025, the PUN was replaced by the PUN Index GME , which is the weighted average of electricity prices in the different areas of Italy, taking into account the quantity of energy sold and the time of use.

For more information, see the PUN page.

When is it possible to join the offer?

You can join the Enel Flex Box if you want to switch to Enel Energia from another energy supplier.

How is Enel Flex Box activated?

Activating Enel Flex Box is very simple:

  • no intervention is planned on either the installations or the meter;
  • activation is free of charge.

Enel Flex Box is available to:

  • non-Domestic End Customers with a low voltage (LV) energy supply, with contractual power not exceeding 6 kW.

To request the Enel Flex Box, simply have the following information at hand:

  • your VAT number or tax code;
  • the POD code of your meter;
  • IBAN code, in the case of debiting a current account;
  • the email address where you prefer to receive your bill.
How does the Bolletta Web service work and how do I pay?

You decide how to receive your bill. You have two options: online bill or paper bill.

 

With Bolletta Web, you receive your bills in digital format directly in your email inbox. This way, you contribute to the environment by reducing paper usage.

 

For the methods of issuing the invoice valid for tax purposes, the frequency of issuing the summary bill, and the related delivery methods, please refer to Article 9 of the CGF.

How do you want to pay your bill?

You can choose how you pay your bill and change payment method whenever you want.
You can pay via:

Direct Debit
Direct Debit is the fastest way to keep track of your payments.

You receive your bill 15 days before the due date, giving you time to make sure that the amount is correct. Payment is automatically taken on the due date.

The real advantage is that you do not pay a security deposit. What is more, your previous supplier will refund your old security deposit if you paid it.

You avoid queues at counters and do not have to remember deadlines.



pagoPA Payment Notice (see pagoPA website for the list of payment channels)

  • online with the IO app or via the website/app of your bank or other pagoPA-enabled channels;

  • locally at one of the physical channels reporting to Enel Energia (Enel Enabled Space);

  • locally at banks, ATMs, post offices, supermarkets and all authorised physical points.

Web and App

From the Enel Energia portal, registering in the Customer Area, using pagoPA, your credit card, BancomatPay, PayPal, MyBank, or from the Enel Energia APP using pagoPA, your credit card, or your PayPal account.

We confirm that when you use one of these channels you will not have to send a receipt! We will automatically register your payment.

For more details, please see the dedicated section of our site on payment methods.

Why is it worth paying by Direct Debit?

With Direct Debit on your bank account, you run no risk of delay or loss: a quick and easy way to pay your bill. The bill arrives 15 days before the due date: the debit date corresponds to the due date of the bill.

What does the energy bill consist of?

The offer includes a price consisting of 

  • The energy component (PUN Index GME + α) where :

    • PUN Index GME is equal to the Single National Price differentiated by the time bands, indicated below, defined on a monthly basis, which corresponds to the monthly arithmetic average values of the PUN Index GME, expressed in Euro/kWh, as determined by the Gestore dei Mercati Energetici (GME) and published on the GME website, and which will be increased by the grid losses applied as defined, published and updated by ARERA.

      The price of the energy component is differentiated for the following bands:

      F1 band: 8 a.m. to 7 p.m. Monday to Friday, excluding public holidays
      Band F2: 7 a.m. to 8 a.m. and 7 p.m. to 11 p.m. Monday to Friday, 7 a.m. to 11 p.m. Saturdays, excluding national holidays
      Band F3: 11 p.m. to 7 a.m. Monday to Saturday, Sundays and public holidays

      Please refer to the Technical and Economic Conditions for more information on how to process measurements from sampling points.

    • consumption fee (α), excluding VAT and taxes and including grid losses, locked in for the first 12 months, which will be added to the price of the energy component (equal to the GME PUN Index) as described above and which is representative of the costs of raw material expenditure not covered by the GME PUN Index. Network losses will be applied as defined, published and updated by ARERA;

  • a marketing and sales fee (also called CCV Power) of €60 /POD/year, excluding VAT and taxes, to be paid on a monthly basis. This fee is fixed for 12 months from the date of activation of the supply (referred to in Art. 2 of the General Conditions of Supply, hereinafter GTC).

 

The price of the energy component (PUN Index GME + α), excluding VAT and taxes, represents about 54% of the total energy expenditure (excluding VAT and taxes) of a non-domestic customer with an annual consumption of 10000 kWh and an installed power of 10 kW.

The remaining cost components (dispatching fee, fee to cover the net capacity supply charge, an imbalance component equal to 1% of the Single National Price (PUN Index GME), costs for the transport service and meter management, system charges) are applied as defined, published and periodically updated by ARERA and as indicated in the Technical and Economic Conditions of the offer (CTE) and in the General Conditions of Supply (GTC). At the end of the validity period of the aforementioned fees, Enel Energia may communicate the new values of the fees. This communication will be sent in the manner and time schedule provided for in Art. 3.2. of the GTC.

 

For more details see the percentage costs in your bill.

How is the security deposit calculated?

The security deposit, which will be refunded to you in the last balance bill, is calculated on the basis of the power of your meter. In particular, a unit amount equal to:

  • €7.75/kW for installed power less than or equal to 15kW

  •  €10.33/kW for installed power exceeding 15kW.

If you want more information see the PDF on the amounts charged as security deposit.

How does withdrawal from Enel Energia work?

You may withdraw from your contract with Enel Energia at any time via your supplier when concluding a new contract.
In addition, you may cancel the supply activation request by registered mail, free of charge, within fourteen days of the conclusion of the contract. For more information please see the "General Terms and Conditions of Supply".

What is the cooling-off period and how does it work?

You can exercise your right to change your mind, prior to contract activation without giving reasons and without any additional charges, up to fourteen days after conclusion of the contract. This period is extended to thirty days for contracts concluded through agents or agencies.

To request the application of the right to change your mind, send the relevant form, which you will find attached to the contract, to one of our contact channels. For energy and/or gas supply only, you can do this through a simple recorded telephone call to our toll-free number 800 900 860.

 

If, when signing the contract, you choose early activation of the supply, the activation time may be reduced and it will no longer be possible to exercise the right to change your mind once the relevant supply has commenced or once the new conditions of the new contract have been applied (in the case of a product change with Enel Energia).


Important: In the event of a product change, the right to change your mind can only be applied in writing.

Documents

Contract Documents

Mix of primary energy sources used for power generation

PDF 47.2 KB Download
Technical and Economic Conditions

PDF 81.5 KB Download
Summary Info Sheet

PDF 226.5 KB Download
General Documents

General Terms and Conditions

PDF 378.7 KB Download
Multi-site Form

PDF 546.5 KB Download
Application form

PDF 809.8 KB Download
Consumption Category

PDF 661.8 KB Download
Privacy policy

PDF 332.1 KB Download
Direct Debit Form

PDF 177.4 KB Download