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Variable price offer with a cap on the PUN Index GME
Power

Enel Flex Control Luce

The indexed offer with no surprises, featuring a maximum cap on the energy component price

Energy component: PUN Index GME + ɑ

Payment: Direct Debit / Payment Advice

Included Services: Bolletta Web

Monthly billing

Compatible with ebitts

A maximum cap on price increases

Consumption contribution (ɑ)*

0,022 €/kWh

Electricity Marketing and Sales Fee**

13 €/POD/Mese

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The energy component consists of the PUN Index GME (wholesale price of the energy component) + consumption contribution (α). If the value of the PUN exceeds the maximum threshold of €0.1468/kWh, the billed price of the PUN Index GME will be equal to that value. Excluding VAT and taxes.

*consumption contribution (α), including network losses, excluding VAT and taxes, to be added to the wholesale price of the energy component (PUN Index GME). The PUN Index GME, excluding VAT and taxes, will be increased by network losses. Network losses are applied as defined and published by ARERA.

**The price refers to the retail sales cost (CCV Luce), equal to €156/POD/year (excluding VAT and taxes), to be paid monthly.

The fees related to the consumption contribution and the CCV, as well as the cap on the PUN Index GME, are valid for 12 months starting from the activation date of the supply.

For information on all cost items, please consult the technical and economic conditions of the offer.

PUN limit

Enel Flex Control Luce

The indexed offer with no surprises, featuring a maximum cap on the energy component price

Who is the Enel Flex Control Luce offer for?

You, if you are a new Enel Energia customer in the free market
You, if you are switching from another supplier or need to activate a new supply, request a reactivation, or transfer ownership with a supplier change
You, if you love flexibility but don’t want surprises on your bill

Advantages and features

Only the benefits of an indexed price, with no surprises.
If the market price of energy (PUN Index GME) goes down, you pay less; if it goes up, you’ll never pay more than the maximum cap for the energy component.
Consumption contribution fixed for the first 12 months
Bolletta Web included!
Compatible with the ebitts platform (for more details see the FAQ at the bottom of the page)
Monthly billing
Why does it pay off?
Enel Flex Control Luce is the indexed offer with no surprises that sets a maximum cap on the energy component price.
If the value of the PUN Index GME exceeds the maximum threshold, the billed price of the PUN Index GME will be equal to that value, and you will never pay more than €0.1468/kWh.
Clear contract

Enel Energia may inform you of any new economic conditions that will apply with at least three months' notice in writing. If the customer does not wish to accept the new economic conditions, they may withdraw from the contract by switching to a new supplier. The economic conditions of the offer are valid for new contracts until 28/01/2026.


Offer code:
000142ESVML01XXResECAn0000104573

Flexible offer

With Enel Flex Control Luce, you pay the energy component at the wholesale price (PUN Index GME), differentiated by time-of-use bands, applied as a monthly average and defined monthly, with the addition of a small consumption contribution (α) fixed for the first 12 months from the activation date of the supply. If the PUN value exceeds the maximum threshold, the billed price of the PUN Index GME will be equal to that value.

Time-of-use bands:

F1: Monday to Friday from 8:00 AM to 7:00 PM

F2: Monday to Friday from 7:00 AM to 8:00 AM and from 7:00 PM to 11:00 PM; Saturday from 7:00 AM to 11:00 PM

F3: Monday to Saturday from 11:00 PM to 7:00 AM; all day Sunday and public holidays

You can check the Single National Price (PUN Index GME) on the website of the Energy Markets Operator.

Check the Prezzo Unico Nazionale
Contractual documents

Services

Details

What is PUN?

The PUN, or Single National Price, is the reference price of electricity recorded on the Italian electricity market. Starting from January 1, 2025, the PUN has been replaced by the PUN Index GME, which is the weighted average of electricity prices across different zones in Italy, taking into account the quantities of energy sold and the time-of-use bands.

For more information, consult the dedicated page on the PUN.

When is it possible to join the offer?

You can subscribe to Enel Flex Control Luce if you want to switch to Enel Energia from another electricity supplier or if you want to request a transfer of ownership with a supplier change. In the case of a transfer of ownership with a supplier change, you can subscribe to the offer free of charge by contacting one of our operators via the live chat dedicated to our services.

How to switch from another supplier

If you are switching from another supplier, the process to join Enel Flex Control Luce is very simple. Here’s what you need to know:

  • there are no activation costs for the offer;

  • no work is required on your systems or meter;

  • the switch will take place no later than the first day of the third month following the conclusion of the contract.

To request Enel Flex Control Luce, you only need:

  • a bill;

  • your tax code.

How does the Bolletta Web service work and how do I pay?

With Enel Flex Control Luce, you help protect nature by subscribing to the “Bolletta Web” service and receiving your bill in digital format directly in your email inbox. And with direct debit from your bank account, you also avoid standing in line to make payments.

How do you want to pay your bill?

You can choose how you pay your bill and change payment method whenever you want.
Payments can be made via:

Direct Debit
Direct Debit is the fastest way to keep track of your payments.

You receive your bill 15 days before the due date, giving you time to make sure that the amount is correct. Payment is automatically taken on the due date.

The real advantage is that you do not pay a security deposit. What is more, your previous supplier will refund your old security deposit if you paid one.

You avoid queues at counters and do not have to remember deadlines.


pagoPA Payment Notice (see pagoPA website for the list of payment channels)

  • online with the IO app or via the website/app of your bank or other pagoPA-enabled channels;
  • locally at one of the physical channels reporting to Enel Energia (enabled Enel Space);
  • locally at banks, ATMs, post offices, supermarkets and all authorised physical points.

Web and App

From the Enel Energia portal, registering in the Customer Area, using pagoPA, your credit card, BancomatPay, PayPal, MyBank, or from the Enel Energia APP using pagoPA, your credit card, or your PayPal account.

We can confirm that when you use one of these channels you will not have to send a receipt! We will automatically register your payment.

For more details, please see the dedicated section of our site on payment methods.

 

What does my energy bill consist of?

The offer includes a price composed of:

  • An energy component price, excluding VAT and taxes, equal to the Single National Price (PUN Index GME), defined monthly, corresponding to the monthly arithmetic average of the actual PUN Index GME values, expressed in Euro/kWh, as determined by the Energy Markets Operator (GME) and published on the GME website. This price will be increased by network losses, applied as defined, published, and updated by ARERA.
    If, solely within the twelve months following the application of the conditions outlined in the CTE, the PUN Index GME exceeds the value indicated in the CTE, the billed price of the energy component will be capped at that value.

  • A consumption contribution (α), excluding VAT and taxes and including network losses, fixed for the first 12 months. This will be added to the energy component price (equal to the PUN Index GME) as described above and represents the costs of the raw material not covered by the PUN Index GME. Network losses will be applied as defined, published, and updated by ARERA.

  • A retail sales cost (CCV Luce) of €168/POD/year, excluding VAT and taxes, to be paid monthly. This fee is fixed for 12 months from the supply activation date.

The energy component price (PUN Index GME + α), excluding VAT and taxes, accounts for approximately 48% of the total electricity expense (excluding VAT and taxes) for a typical domestic resident customer with:

  • 3 kW of committed power

  • annual consumption of 2000 kWh

The remaining cost components—dispatching fee, fee to cover the net cost of capacity procurement, an imbalance component equal to 2% of the Single National Price (PUN Index GME), dispatching component (DISP BT), costs for transportation and meter management service, and system charges—are applied as defined, published, and periodically updated by ARERA and as indicated in the Technical and Economic Conditions of the offer (CTE). Upon expiration of the validity period of these fees, Enel Energia may communicate new values. This communication will be sent according to the procedures and timing outlined in Article 7.2 of the CGF.

For more details, consult the expense breakdown on the bill.

How is the security deposit calculated?

The security deposit, which will be refunded in your final adjustment bill, is calculated based on the capacity of your meter. Specifically, a unit amount of €5.16/kW will be applied.

If you want more information, check the PDF on the amounts charged as a security deposit.

If you terminate the contract, the deposit refund will include the legal interest rate.

How does withdrawal from Enel Energia work?

You may withdraw from your contract with Enel Energia at any time via your supplier when concluding a new contract.
In addition, you may cancel the supply activation request by registered mail, free of charge, within fourteen days of the conclusion of the contract. For more information please see the "General Terms and Conditions of Supply".

What is the cooling-off period and how does it work?

You can exercise your right to change your mind, prior to contract activation without giving reasons and without any additional charges, up to fourteen days after conclusion of the contract. This period is extended to thirty days for contracts concluded through agents or agencies.

To request the application of the right to change your mind, send the relevant form, which you will find attached to the contract, to one of our contact channels. For energy and/or gas supply only, you can do this through a simple recorded telephone call to our toll-free number 800 900 860.

 

If, when signing the contract, you choose early activation of the supply, the activation time may be reduced and it will no longer be possible to exercise the right to change your mind once the relevant supply has commenced or once the new conditions of the new contract have been applied (in the case of a product change with Enel Energia).


Important: In the event of a product change, the right to change your mind can only be applied in writing.

What is ebitts?

ebitts is an innovative digital platform created by Enel that combines renewable energy and Blockchain technology. On ebitts you can buy the Token Box, offered on the market by Conio. This product allows anyone who wants to install a renewable system, but cannot do so, to access the self-production of renewable energy. By purchasing the Token Box, users can take advantage of the energy production from renewable systems located in Italy, obtaining the potential benefits directly in their bill.

What is PUN?

The PUN, or Single National Price, is the reference price of electricity recorded on the Italian electricity market. Starting from January 1, 2025, the PUN has been replaced by the PUN Index GME, which is the weighted average of electricity prices across different zones in Italy, taking into account the quantities of energy sold and the time-of-use bands.

For more information, consult the dedicated page on the PUN.

When is it possible to join the offer?

You can subscribe to Enel Flex Control Luce if you want to switch to Enel Energia from another electricity supplier or if you want to request a transfer of ownership with a supplier change. In the case of a transfer of ownership with a supplier change, you can subscribe to the offer free of charge by contacting one of our operators via the live chat dedicated to our services.

How to switch from another supplier

If you are switching from another supplier, the process to join Enel Flex Control Luce is very simple. Here’s what you need to know:

  • there are no activation costs for the offer;

  • no work is required on your systems or meter;

  • the switch will take place no later than the first day of the third month following the conclusion of the contract.

To request Enel Flex Control Luce, you only need:

  • a bill;

  • your tax code.

How does the Bolletta Web service work and how do I pay?

With Enel Flex Control Luce, you help protect nature by subscribing to the “Bolletta Web” service and receiving your bill in digital format directly in your email inbox. And with direct debit from your bank account, you also avoid standing in line to make payments.

How do you want to pay your bill?

You can choose how you pay your bill and change payment method whenever you want.
Payments can be made via:

Direct Debit
Direct Debit is the fastest way to keep track of your payments.

You receive your bill 15 days before the due date, giving you time to make sure that the amount is correct. Payment is automatically taken on the due date.

The real advantage is that you do not pay a security deposit. What is more, your previous supplier will refund your old security deposit if you paid one.

You avoid queues at counters and do not have to remember deadlines.


pagoPA Payment Notice (see pagoPA website for the list of payment channels)

  • online with the IO app or via the website/app of your bank or other pagoPA-enabled channels;
  • locally at one of the physical channels reporting to Enel Energia (enabled Enel Space);
  • locally at banks, ATMs, post offices, supermarkets and all authorised physical points.

Web and App

From the Enel Energia portal, registering in the Customer Area, using pagoPA, your credit card, BancomatPay, PayPal, MyBank, or from the Enel Energia APP using pagoPA, your credit card, or your PayPal account.

We can confirm that when you use one of these channels you will not have to send a receipt! We will automatically register your payment.

For more details, please see the dedicated section of our site on payment methods.

 

What does my energy bill consist of?

The offer includes a price composed of:

  • An energy component price, excluding VAT and taxes, equal to the Single National Price (PUN Index GME), defined monthly, corresponding to the monthly arithmetic average of the actual PUN Index GME values, expressed in Euro/kWh, as determined by the Energy Markets Operator (GME) and published on the GME website. This price will be increased by network losses, applied as defined, published, and updated by ARERA.
    If, solely within the twelve months following the application of the conditions outlined in the CTE, the PUN Index GME exceeds the value indicated in the CTE, the billed price of the energy component will be capped at that value.

  • A consumption contribution (α), excluding VAT and taxes and including network losses, fixed for the first 12 months. This will be added to the energy component price (equal to the PUN Index GME) as described above and represents the costs of the raw material not covered by the PUN Index GME. Network losses will be applied as defined, published, and updated by ARERA.

  • A retail sales cost (CCV Luce) of €168/POD/year, excluding VAT and taxes, to be paid monthly. This fee is fixed for 12 months from the supply activation date.

The energy component price (PUN Index GME + α), excluding VAT and taxes, accounts for approximately 41% of the total electricity expense (excluding VAT and taxes) for a typical domestic resident customer with:

  • 3 kW of committed power

  • annual consumption of 2000 kWh

The remaining cost components—dispatching fee, fee to cover the net cost of capacity procurement, an imbalance component equal to 2% of the Single National Price (PUN Index GME), dispatching component (DISP BT), costs for transportation and meter management service, and system charges—are applied as defined, published, and periodically updated by ARERA and as indicated in the Technical and Economic Conditions of the offer (CTE). Upon expiration of the validity period of these fees, Enel Energia may communicate new values. This communication will be sent according to the procedures and timing outlined in Article 7.2 of the CGF.

For more details, consult the expense breakdown on the bill.

How is the security deposit calculated?

The security deposit, which will be refunded in your final adjustment bill, is calculated based on the capacity of your meter. Specifically, a unit amount of €5.16/kW will be applied.

If you want more information, check the PDF on the amounts charged as a security deposit.

If you terminate the contract, the deposit refund will include the legal interest rate.

 

How does withdrawal from Enel Energia work?

You may withdraw from your contract with Enel Energia at any time via your supplier when concluding a new contract.
In addition, you may cancel the supply activation request by registered mail, free of charge, within fourteen days of the conclusion of the contract. For more information please see the "General Terms and Conditions of Supply".

What is the cooling-off period and how does it work?

You can exercise your right to change your mind, prior to contract activation without giving reasons and without any additional charges, up to fourteen days after conclusion of the contract. This period is extended to thirty days for contracts concluded through agents or agencies.

To request the application of the right to change your mind, send the relevant form, which you will find attached to the contract, to one of our contact channels. For energy and/or gas supply only, you can do this through a simple recorded telephone call to our toll-free number 800 900 860.

 

If, when signing the contract, you choose early activation of the supply, the activation time may be reduced and it will no longer be possible to exercise the right to change your mind once the relevant supply has commenced or once the new conditions of the new contract have been applied (in the case of a product change with Enel Energia).


Important: In the event of a product change, the right to change your mind can only be applied in writing.

What is ebitts?

ebitts is an innovative digital platform created by Enel that combines renewable energy and Blockchain technology. On ebitts you can buy the Token Box, offered on the market by Conio. This product allows anyone who wants to install a renewable system, but cannot do so, to access the self-production of renewable energy. By purchasing the Token Box, users can take advantage of the energy production from renewable systems located in Italy, obtaining the potential benefits directly in their bill.

Documents

Contract Documents

Mix of primary energy sources used for power generation

PDF 47.2 KB Download
Summary Info Sheet

PDF 310 KB Download
Technical and Economic Conditions

PDF 101.4 KB Download
General Documents

Guide to completing the form of legal possession/ownership of the property

PDF 445 KB Download
Certification of residence

PDF 172.6 KB Download
General Terms and Conditions

PDF 478.5 KB Download
Application form

PDF 3211.8 KB Download
Declaration of Land Register Data

PDF 254.1 KB Download
Privacy policy

PDF 332.1 KB Download
Right to Change Your Mind Form

PDF 129.6 KB Download
Direct Debit Form

PDF 177.4 KB Download