Enel

Enel Assistenza Luce

Power bill insurance included

Price

, €/Mese

€/Mese

For 24 months VAT included.

Included in the Protezione Luce 360 service
  • Two free repairs per year

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    Two free repairs per year on the electrical system for the value of €250 each (VAT included). To book the free repairs, simply call the dedicated call center on the toll-free number 800.900.860. The call center is available from 08:00 to 21:00, 7 days a week, including holidays.

  • Power bill insurance coverage

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    Free insurance policy that reimburses the electricity bill installments in the event of unforeseen events involving work and health, up to a maximum of €450 per event. In the event of death and permanent total disability due to accident, coverage is provided with a payment of €500. Policy Conditions document downloadable on this page

  • Access to a network of technicians at discounted rates

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    icona informativa

    You will have access to a network of technicians at discounted rates for interventions in the fields of plumbing, electricity, gas, heating, air conditioning and climate control, locks and glass. To book an intervention at a discounted rate, just call the dedicated call center on the toll-free number 800.900.860. The call center is available from 08:00 to 21:00, 7 days a week, including holidays.

Description

Two-year service. After the first 24 months, the service will be automatically renewed for 12 months in 12 months unless the customer withdraws.
The customer will have:

  • Dedicated Call Center and access to a network of specialized technicians present throughout Italy to request up to two electrical repair interventions per year free of charge, with a value of €250.00 each including VAT (including call-out fee, labor and spare parts). The free interventions included and excluded in the offer are reported in the attached document.
    Some of the services included include:
    • interventions in the event of a lack of electricity supply, including interventions to repair damage caused by lightning that lead to a lack of electricity
    • interventions to repair faulty switches, plugs and electrical sockets
    • interventions to repair satellite systems/parabolic antennas, home automation systems and gates
  • Possibility to request repairs at discounted rates in the fields of plumbing, electricity, gas, heating, air conditioning and climate control, locks and glass. The preferential rates are:
    • €29.00 VAT included, per trip
    • €38.00 VAT included, for each hour of labor plus any costs for spare parts
  • In addition, for you, an insurance policy that allows you to receive a lump sum payment of €500 in the event of premature death and permanent total disability due to injury and reimbursement of the electricity bill due within a defined limit (€37.50 per month or €75.00 every two months for a maximum of 12 or 6 months) following total and temporary disability due to injury and illness (for self-employed workers), hospitalization due to injury and illness (for public employees and non-workers) and involuntary loss of employment (for employees of a private company). The details of the terms and conditions of insurance are in the attached document.
  • You will also be entitled to a discount of at least 4% for the purchase, on this site, of products such as boilers, water heaters or air conditioners.

Documents

General Conditions

Policy conditions included in the Enel Energia service

PDF 6378.1 KB Download
Detail of interventions included and excluded in the offer

Services Included and Excluded

PDF 112.3 KB Download

Suggeriti per te

Sconto

200 €*

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**Risparmio dei consumi stimato sui comportamenti di una famiglia tipo con consumo annuo di 2.300 kWh e una produzione dell’impianto Enel Sun Plug&Play pari a circa 470 kWh annui (ipotesi di esposizione a Sud ed efficienza del 95%).

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