Enel

Enel Manutenzione Caldaia Plus

3 home repairs per year included

Price

, €/Mese

€/Mese

For 24 months VAT included.

Benefits of the offer
  • Maintenance for Blue Stamp

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    The routine maintenance of the boiler is carried out by qualified technicians and is aimed at issuing the blue sticker to always be in compliance with the regulations. The cost of the blue sticker, which varies regionally, is not included in the price. You can pay the cost of the sticker directly to the technician, who will purchase it in advance.

  • Customer Service 7/7 from 8am to 9pm

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    You can book your maintenance or request a repair by calling the toll-free number 800.900.860. Before the deadline, you will receive a reminder to carry out the maintenance and be in compliance with the regulations.

  • Possibility to pay by bill

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    If you are an Enel Energia customer, you can choose to pay for the service conveniently on your electricity or gas bill. We remind you that in order to take advantage of the charge on your bill, you will have to complete the purchase without adding other products to your cart.

  • Multi-Assistance Service

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    Three free repair interventions per year in the home, worth €1,000 each (VAT included), including exit costs, labor and spare parts up to €300 among the following craftsmen: Plumber, Electrician, Locksmith, Glazier, Thermo-hydraulic for air conditioning, boiler, electric or gas water heater. To book the free interventions, just call the dedicated call center on the toll-free number 800.900.860. The call center is available from 08:00 to 21:00, 7 days a week, including holidays.

Description

Don't neglect your boiler, choose Enel Check-up Caldaia Premium biennale and protect yourself and your loved ones from the risks of gas emissions.
Enel Check-up Caldaia Premium biennale is the two-year service that includes, every year, a routine maintenance intervention on the boiler aimed at issuing the blue sticker or the gas water heater and an unlimited number of repairs in the event of a blockage.
The cost of the blue sticker, which varies regionally, is not included in the price.
Customer Service 7 days a week from 8 am to 9 pm.
You will receive a reminder to carry out maintenance and comply with the regulations.
You can always book your maintenance or request repairs by calling the toll-free number 800.900.860.
Qualified and reliable technicians.
On the day of the appointment, a specialized technician will carry out the intervention.

Services Included in Ordinary Maintenance

The Customer may request, once within 12 months, the intervention of a specialized technician who will: 

  • check the tightness of the water and gas parts; 
  • check the draft of the flue or wall exhaust;
  • clean the burner, check the safety devices and clean the primary exchanger; 
  • carry out any other checks as indicated in the technical instructions for use and maintenance issued by the installer.
  • check the operation of the condensate drain, if present; 
  • clean the filters; 
  • test the boiler efficiency; 
  • check the fumes; 
  • issue the manual system/update the existing one and the declaration of maintenance carried out.

In addition to the Basic package: replenishing boiler salts (where necessary)

In addition to the Basic and Light package: cleaning of mud separator and accessory components (where necessary) 

 

The cost of the blue sticker, which varies regionally, is not included in the price of the package. The "sticker" is purchased in advance by the maintenance service provider (thermo-hydraulic) and paid directly by the customer.

Service Exclusions

The following are excluded from the Ordinary Maintenance intervention:

  • the payment of the regional tax (stamp)
  • the systems pertaining to condominiums and/or communal
  • the parts of the system pertaining to the natural gas distributor
  • the costs of the material necessary for any replacements
  • the costs relating to the certificates of conformity required by law or requested by the natural gas distributor or by the person selling natural gas to the end customer
  • any interventions to adapt the system to the legal regulations (reference regulations UNI CIG 7129, UNI CIG 7131, CEI 64/8)

Furthermore, we will not be able to intervene in any case on:

  • boilers with power greater than 35kW
  • boilers in warranty
  • boilers not properly installed or not working
  • housing unit subject to other building or system works (reference D.L. 81/08)
  • systems not installed in compliance with the regulations in force on the matter (reference UNI CIG 7129 and UNI CIG 7131 regulations).

Characteristics

TYPE OF SERVICE

SERVICE COVERAGE

Solution type: Monthly fee

No. of maintenance interventions per year: 1

Coverage Type: Plumber, Boiler, Gas System, Electrician, Locksmith/Glazier/Carpenter/Shuttermaker

No. of maintenance interventions per year: 3

Offer type: Maintenance service

Multi-Assistance Service: 1

Maximum Repair Intervention: € 1,000

Documents

Detail of interventions included and excluded in the offer

Services Included and Excluded

PDF 148.8 KB Download
General Contract Conditions

General Contract Conditions

PDF 149.4 KB Download