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Power

Enel Flex Business Luce

The Flexible offer that lets you spend less at night and on holidays.

Energy component: PUN Index GME + ɑ

Payment: Direct debit from bank account / Payment notice

Bill sending: Online

Contractual power up to 15 kW

Consumption contribution (ɑ)*

0,025 €/kWh

Electricity Supply and Sales Fee**

12 €/POD/Mese

Activate now Parla con noi Chiama

Energy component composed of: PUN Index GME (wholesale price of the energy component) differentiated by time bands (F1, F2, F3), excluding VAT and taxes, plus a consumption contribution (α), also excluding VAT and taxes.

PUN Index GME Time Bands:

 

F1: From 8:00 a.m. to 7:00 p.m., Monday to Friday, excluding national holidays

 

 

F2: From 7:00 a.m. to 8:00 a.m. and from 7:00 p.m. to 11:00 p.m., Monday to Friday; Saturday from 7:00 a.m. to 11:00 p.m., excluding national holidays

 

 

F3: From 11:00 p.m. to 7:00 a.m., Monday to Saturday; all day Sunday and on national holidays

 

 

For more information, please refer to the dedicated PUN Index GME page.

 

*Consumption contribution (α) includes network losses, is excluding VAT and taxes, and is fixed for the first 12 months of supply. It is to be added to the wholesale price of the energy component (PUN Index GME). The PUN Index GME, excluding VAT and taxes, will be increased by network losses. Network losses are applied as defined, published, and updated by ARERA.

**The price refers to the electricity supply and sales fee (CCV Luce), which for the first 12 months of supply will be €144/POD/year (excluding VAT and taxes), billed on a monthly basis.

Other cost components as per the CTE.

For information on all cost components, please refer to the offer’s technical and economic conditions.

Enel Flex Business Luce

The Flexible offer that lets you spend less at night and on holidays.

Who is the Enel Flex Business Luce offer aimed at?

You, if you are looking for a flexible offer for your business
You, if you are switching from another supplier or need to activate a new supply, request a reactivation, or a transfer with a supplier change.
You, if you love dynamism and know how to take advantage of market fluctuations.

Advantages and features

Three-time-band offer that lets you spend less at night and on holidays.
Choice of Bolletta Web online or paper bill
Energy component at cost price (PUN Index GME) differentiated by time bands, plus a small consumption contribution.
Consumption contribution locked for the first 12 months.
Transfer of ownership is free if you change both the contract holder and the supplier.
Why does it pay off?

With Enel Flex Business Luce, you pay the energy component at cost price (PUN Index GME), differentiated by time bands, applied as a monthly average and defined on a monthly basis, with the addition of a small consumption contribution (α) fixed for the first 12 months starting from the supply activation date.

You can check the Single National Price (PUN Index GME) on the website of the Energy Market Operator.

Check the Single National Price
Three-time-band offer

Enel Flex Business Luce is the solution for your business that allows you to save at night and on holidays thanks to the energy component price differentiated across three time bands:

F1: Monday to Friday from 8:00 a.m. to 7:00 p.m.;
F2: Monday to Friday from 7:00 a.m. to 8:00 a.m. and from 7:00 p.m. to 11:00 p.m., Saturday from 7:00 a.m. to 11:00 p.m.;
F3: Monday to Saturday from 11:00 p.m. to 7:00 a.m., and all day on Sundays and holidays.

Contractual documents
Transparent Agreement

We may inform you in writing of new economic conditions that will apply to you with at least three months' notice. If you do not wish to accept these new economic conditions, you may withdraw from the contract by using a new supplier. The economic conditions of the offer are valid for new contracts until 28/01/2026.


Offer code:
000142ESVFL01XXBusECAn0000104639

Services

Details

What is PUN?

The PUN, or Single National Price, is the reference price of electricity recorded on the Italian electricity exchange.
As of January 1, 2025, the PUN has been replaced by the PUN Index GME, which is the weighted average of electricity prices across different zones of Italy, taking into account the quantities of energy sold and the time-of-use bands.

For more information, please refer to the dedicated PUN page.

How to activate Enel Flex Business Luce

Activating Enel Flex Business Luce is very simple:

  • there is no need to intervene on your installations or your meter;
  • activation is free of charge. 

Enel Flex Business Luce is available to:

  • all VAT-registered users (professionals, companies, retailers and traders) using low-voltage (LV) energy supplies.

To apply for Enel Flex Business Luce please have the following handy:

  • your VAT registration number or tax ID code;
  • the POD code of your meter;
  • IBAN code, if paying by direct debit.
When is it possible to join this offer?

You can subscribe to Enel Flex Business Luce if you want to switch to Enel Energia from another electricity supplier, request a transfer of ownership with a supplier change, activate a new meter, or carry out a reactivation. In the case of a transfer of ownership with a supplier change, you can join the offer free of charge through a Private Area operator.

How does the Bolletta Web service work?

You decide how you receive your bill. You have two options: online or paper.

With our Bolletta Web service, your bills will be sent in digital format, straight to your inbox. You thus make your contribution to the environment by reducing paper use.
 

For the issue of invoices valid for tax purposes, the issue frequency of summary invoices and the delivery methods for same, please refer to Art. 9. of the GTC.

How do you want to pay your bill?

You can choose how you pay your bill and change payment method whenever you want.
Payments can be made via:

Direct Debit
Direct Debit is the fastest way to keep track of your payments.

You receive your bill 15 days before the due date, giving you time to make sure that the amount is correct. Payment is automatically taken on the due date.

The real advantage is that you do not pay a security deposit. What is more, your previous supplier will refund your old security deposit if you paid one.

You avoid queues at counters and do not have to remember deadlines.


pagoPA Payment Notice (see pagoPA website for the list of payment channels)

  • online with the IO app or via the website/app of your bank or other pagoPA-enabled channels;
  • locally at one of the physical channels reporting to Enel Energia (enabled Enel Space);
  • locally at banks, ATMs, post offices, supermarkets and all authorised physical points.

Web and App

From the Enel Energia portal, registering in the Customer Area, using pagoPA, your credit card, BancomatPay, PayPal, MyBank, or from the Enel Energia APP using pagoPA, your credit card, or your PayPal account.

We can confirm that when you use one of these channels you will not have to send a receipt! We will automatically register your payment.

For more details, please see the dedicated section of our site on payment methods.

What does my energy bill consist of?

The offer includes a price composed of:

a price for the energy component, excluding VAT and taxes, equal to the Single National Price (PUN Index GME) differentiated by time bands, as specified below, defined on a monthly basis, corresponding to the monthly arithmetic average actual values of the PUN Index GME, expressed in Euro/kWh, as determined by the Energy Market Operator (GME) and published on the GME website. This price will be increased by network losses, applied as defined, published, and updated by ARERA.

a consumption contribution (α), excluding VAT and taxes and including network losses, locked for the first 12 months, which will be added to the energy component price (equal to the PUN Index GME) as described above and which represents the costs of the raw material not covered by the PUN Index GME. Network losses are applied as defined, published, and updated by ARERA;

a supply and sales fee (also called CCV Luce) equal to €144/POD/year, excluding VAT and taxes, to be paid monthly. This fee is fixed for 12 months from the activation date of the supply (as per Article 2 of the General Supply Conditions, hereinafter GSC).

The energy component price is differentiated by the following time bands:

  • Band F1: 8:00 a.m. – 7:00 p.m. from Monday to Friday, excluding national holidays

  • Band F2: 7:00 a.m. – 8:00 a.m. and 7:00 p.m. – 11:00 p.m. from Monday to Friday; Saturday 7:00 a.m. – 11:00 p.m., excluding national holidays

  • Band F3: 11:00 p.m. – 7:00 a.m. from Monday to Saturday; all day Sunday and on national holidays

For customers with withdrawal points not treated as single-rate, for the application of the above fees, the energy provided per time band is determined based on the method of measurement processing for dispatching discipline according to Resolution 278/07 ARERA. Specifically:

i) In the case of hourly treatment of measurements, withdrawals per band will be calculated by summing the hourly measurements provided by the distributor for each band (ARERA);
ii) In the case of band-based treatment of measurements, the band-specific measurements provided by the distributor will be used;

For single-rate withdrawal points: the energy component price will be calculated monthly and corresponds to the monthly arithmetic average actual value of the single-rate PUN Index GME.

The energy component price (PUN Index GME + α), excluding VAT and taxes, represents about 55% of the total electricity cost (excluding VAT and taxes) for a non-domestic customer with annual consumption of 10,000 kWh and a contracted power of 10 kW.

The remaining cost components (dispatching price (PD), dispatching component (DISP BT), transport and meter management costs, system charges) are applied as defined, published, and periodically updated by ARERA and as indicated in the Technical and Economic Conditions of the offer (TEC) and in the General Supply Conditions (GSC).
At the end of the applicability period, Enel Energia may modify the CCV Luce and the consumption contribution (α) in compliance with Article 3.2 of the GSC.

For more details, please refer to the cost breakdown percentages on the bill.

How is the security deposit calculated?

The security deposit, which will be reimbursed in the final balance bill, is calculated on the basis of your meter power. In particular, a unit amount equal to:

  •  €7.75/kW for installed power of 15kW or less
  •  €10.33/kW for installed power above 15kW.

For more information, see the PDF on the amounts charged as security deposit.

How does withdrawal from Enel Energia work?

You can withdraw from your contract with Enel Energia at any time and without any charge by choosing a new Supplier, who will complete the withdrawal process on your behalf and in your name, in accordance with the procedures laid down by the regulations in force. For more information, see the PDF for the "General Terms and Conditions of Supply".

What is the cooling-off period and how does it work?

You can exercise your right to change your mind, prior to contract activation without giving reasons and without any additional charges, up to fourteen days after conclusion of the contract. This period is extended to thirty days for contracts concluded through agents or agencies.

To request the application of the right to change your mind, send the relevant form, which you will find attached to the contract, to one of our contact channels. For energy and/or gas supply only, you can do this through a simple recorded telephone call to our toll-free number 800 900 860.

 

If, when signing the contract, you choose early activation of the supply, the activation time may be reduced and it will no longer be possible to exercise the right to change your mind once the relevant supply has commenced or once the new conditions of the new contract have been applied (in the case of a product change with Enel Energia).


Important: In the event of a product change, the right to change your mind can only be applied in writing.

Documents

Contract Documents

Mix of primary energy sources used for power generation

PDF 47.2 KB Download
Technical and Economic Conditions

PDF 81 KB Download
Summary Info Sheet

PDF 213.5 KB Download
General Documents

General Terms and Conditions

PDF 440.2 KB Download
Multi-site Form

PDF 546.5 KB Download
Application form

PDF 809.8 KB Download
Consumption Category

PDF 661.8 KB Download
Privacy policy

PDF 332.1 KB Download
Direct Debit Form

PDF 177.4 KB Download