Suspension of Activities at Spazio Enel
Suspension of Activities at Spazio Enel
Suspension of Activities at Spazio Enel Offices
To safeguard the health of our Customers and help contain the spread of the COVID-19 virus, in accordance with the provisions of the Prime Minister’s Decree (DPCM) applied throughout the national territory, activities at Spazio Enel locations have been suspended. You can consult the official regulation here.
We remind you that you can carry out all your operations from home by accessing your Customer Area from your computer, or by using the tools such as the App that Enel Energia provides to help you easily and quickly manage your power and gas supply. Also check the support section on the website.
What operations can I carry out in the Customer Area?
Enter your data to register or log in to the Customer Area. In just a few seconds you’ll be able to view all the details and information associated with your account.
From the Enel Energia Customer Area you can easily:
Check the activation status of your supply
Manage your supply information
Pay bills
Check the payment status of bills
Download the digital version of the bill
Submit a meter self-reading
Request installment payments for a bill
Modify the power level of your electricity meter
Discover the bonuses and extra discounts of enelpremia WOW!, the loyalty program reserved for Enel Energia customers
Having trouble logging in? See the FAQs about the Customer Area.
What operations can I carry out with the Enel Energia App?
By accessing the Enel Energia App you can:
Manage your power and gas contract
Submit the self-reading of your meter or those of friends and family
Pay your bill with a credit card or PayPal
Request bill direct debit
Request the Web Bill
Sign up for the enelpremia WOW! rewards program and receive a gift every week
- Request assistance from Enel operators
What are you waiting for? Discover all the benefits: download the App for free now from the App Store or Google Play Store.
How can I pay my bill?
You can pay your bill directly from your Customer Area or from the App, staying at home.
To learn more, read the available payment methods and remember that you can always opt for the convenience of direct debit.
To check the status of your payments, log into the Customer Area.
What can I do with the SMS services?
Want to know if a specific bill has been paid? Send an SMS to the Enel Energia number 3399950877*. You’ll find all instructions in the procedure.
Need to submit the self-reading of your meter? Send an SMS to the Enel Energia number 3399950877* and follow the guided procedure.
You can also use the SMS service to:
- Check if your contract is active
- Update your contact details (email, phone number)
- Update your address
I can't find the information I need on the bill, what can I do?
We’ll quickly explain how to read your power or gas bill easily to find all the information you need.
Still unclear? Check the bill FAQs.
If you want to know your consumption in detail and stay updated on your bill amounts, read the article dedicated to bill consumption.
Verify ZIP Code
Enter the ZIP code of the residence for which you want to activate the offer and check if you're eligible. If the result is positive, you can proceed with the subscription.
Ci dispiace! Sembra che il tuo CAP non rientri tra quelli in cui è possibile sottoscrivere l’offerta
Find out what type of Fiber is available at your address
With Enel Energia Fiber, you always surf at the highest speed available. Enter your address and discover the details of your new connection.
Ci dispiace! L’indirizzo che hai inserito non è ancora raggiunto dalla fibra di Enel Energia
In questo momento non è possibile attivare l’offerta sull’indirizzo indicato perché non è raggiunto dalla fibra di Enel Energia. Puoi sempre verificare un altro indirizzo.
Qualcosa è andato storto
Riprova più tardi
Discounted offer
By purchasing the air conditioner, you’ve unlocked an exclusive discount code and are entitled to a reward. Enter the code to receive a €360 bill bonus with the Formidabile Luce offer tailored for you.
Buy them together
The offer includes a Power contract with a €10 monthly bill bonus for 36 months and an air conditioner starting from €19.90 per month. APR 7.48% and Annual Percentage Rate of Charge 7.74%.
Power
Formidabile Luce for you
The Formidabile Luce offer includes a discount on the list price of the energy component for customers switching from the Servizio di Maggior Tutela.
Locked for the first 12 months
Commercialization and Sales Fee
12 €/kWh
Air Conditioner at a Formidable Price
Purchase an Enel X air conditioning system with delivery, standard installation, and ENEA paperwork support included.*
Price air conditioner
, month
Standard installation included
ENEA paperwork support included*
Buy them together
The offer includes a Power contract with a €10 monthly bill bonus for 36 months and an air conditioner starting from €19.90 per month. APR 7.48% and Annual Percentage Rate of Charge 7.74%.
Power
Formidabile Luce for you
The Formidabile Luce offer includes a discount on the list price of the energy component for customers switching from the Servizio di Maggior Tutela.
Locked for the first 12 months
Commercialization and Sales Fee
12 €/kWh
*The price refers to the energy component only (VAT and taxes excluded) and is locked...